Accessing the AirWatch Self Service Portal from Workspace ONE (VMware Identity Manager)

In this quick walkthrough we're going show you how to access the AirWatch Self Service Portal from Workspace ONE (VMware Identity Manager)

Walkthrough Summary

  • Log in to Workspace ONE (VMware Identity Manager)
  • Launch the Self Service Portal 
  • Review the available options in the Self Service Portal 
  • In order to perform the full end-to-end demo make sure you have the following:

    • A valid account in the VMware TestDrive environment, signup here if you don't
    • Must have activated the AirWatch Service in the My Services area of the VMware Testdrive Demo Portal 

    For instructions on how to activate the AirWatch Service in the VMware Testdrive Demo Portal 

    Click on this article:  http://support.vmtestdrive.com/article/17-activating-airwatch-trial

    Video Overview 

    You will log into the VMware TestDrive Demo Portal at portal.vmtestdrive.com. On the top in red you will see a Launchers drop down. Select this and choose Workspace ONE from the launchers. This will launch a web browser and load the link for Workspace ONE (VMware Identity Manager). Click on this to launch the Workspace ONE (VMware Identity Manager) or you may also open a web browser and navigate to the URL:  wsone.vmtestdrive.com

    Use your credentials to log into the VMware Identity Manager. Click "Sign In" once you have filled in your credentials. 

    Once you have signed in, you will see your workspace with all your available applications within Workspace ONE (VMware Identity Manager). By default the AirWatch-MyDevice (also known as the AirWatch Self Service Portal) icon should be on your workspace. Click on this icon to launch the AirWatch Self Service Portal. 

    A new web page will load with the Login Method marked as Email. Enter your Testdrive Enrollment Email. If your email address which you used to register for Testdrive is, for example:   eucawdemo@company.com

    You would drop the .com from the end of your email address and append .vmtestdrive.com to the end.

    This means   eucawdemo@company.com would instead become eucawdemo@company.vmtestdrive.com

    You may also verify which email address to use for enrollment if you refer back to the My Services web page in the VMware TestDrive Demo Portal web application. There will be a information icon above the AirWatch feature that will detail the email address to use.

    Enter your modified email address into the email address box and click “Next” 

    From here you see the main dashboard overview of your enrolled devices for your own user name. 

    If you have an enrolled device, you will see a summary of your device, such as device OS version, device ownership, serial number, and the available options for you to perform on your enrolled device as an end user. 

    The second available tab is My Content which will show you the files you have in Content Locker for your Personal Content section. You are able to upload files here and see them in Content Locker on your Mobile devices as well. 

    Now you have seen a high level overview of how to access the AirWatch Self Service Portal. 

    Walkthrough Summary

  • Log Into Workspace ONE (VMware Identity Manager)
  • Launch the Self Service Portal 
  • Review the available options in the Self Service Portal 
  • Check out the TestDrive Support KB for further walkthroughs, FAQs and information regarding the VMware Global Demo Environment.

    For support or to report issues with any of the demo systems please send us an email .